GMS introduces new digital system to enhance cleaning response across Gloucestershire Hospitals

Gloucestershire Managed Services (GMS) has launched MyCleaning, a new digital task management system designed to improve the speed, transparency and efficiency of cleaning requests across Gloucestershire Royal Hospital and Cheltenham General Hospital.

The introduction of MyCleaning marks a significant step forward in the modernisation of facilities services and supports the wider Trust ambition to continually improve hospital environments for patients, visitors and staff.

Enhancing efficiency and supporting patient flow

MyCleaning provides a streamlined way for clinical and non‑clinical teams to request and monitor cleaning tasks, including deep cleans and infection‑related cleans. By digitising the process, the system ensures requests are received instantly and enables Domestic teams to respond more quickly and with full clarity on the task requirements.

The new platform also provides:

• Real‑time visibility of cleaning activity
• Clear status updates, from acceptance to completion
• Improved handover between shifts
• Greater consistency and transparency across all wards and departments

These improvements help reduce delays, support faster turnaround of clinical spaces and ultimately contribute to more efficient patient movement through the hospitals.

A more connected, responsive service

The system gives Domestic teams full details before they arrive on a ward, helping them prepare appropriately for each task and ensuring cleans are completed promptly and to a consistently high standard. Departments also benefit from a clear dashboard view, allowing them to easily see the progress of current and completed requests.

MyCleaning has been introduced as part of GMS’s ongoing investment in digital solutions that enhance the quality, safety and reliability of facilities services across Gloucestershire Hospitals NHS Foundation Trust.

Supporting continuous improvement

Speaking about the introduction of the new system, Sue Gott, Associate Director of Facilities, said:

“MyCleaning is an important development in our commitment to providing a modern, efficient and responsive service. By improving communication between teams and giving real‑time oversight of cleaning activity, we’re helping staff focus on what matters most – delivering safe, high‑quality care for patients.”

GMS will continue to roll out further service improvements over the coming months as part of its wider strategy to modernise and enhance facilities services across the Trust.