GMS launches vision, mission and values

Gloucestershire Managed Services (GMS) launched its vision, misson and values – a definition of who GMS is and its ambition for the future. As part of the launch, GMS has also undergone a brand refresh to provide a new look and feel that represents its service offering.

The launch, which was attended by a cross-section of staff representing the different services, was marked with a cake cutting ceremony. The celebration cake had the new vision, ‘Together, exceptional every day’ printed on it.

Staff then toured GMS departments on both hospitals sites to deliver new lanyards and credit-card style leaflets with the mission, vision and values printed on them so they are always close at hand.

GMS’s aspirations can be defined as:

Vision: Together, exceptional every day.

Mission: Excellence in service delivery.

Values:

• excellence: we are proactive, enthusiastic and put the customer first in everything we do
• inclusive: we work as a team and value everyone’s contribution
• integrity: we are honest, principled and reliable
• listening: we are welcoming and are interested in other people’s thoughts and feelings.

Keith Hamer, Managing Director of GMS said: “Following a series of engagement sessions with GMS staff and in particular the Staff Forum, we are delighted to be able to launch our vision, mission and values today. Our vision of ‘together, exceptional every day’ is founded in the way our staff work alongside each other and their common goal to deliver a high-quality environment for the benefit of staff, visitors and patients.

“Our unique position as the largest employer of service personnel in Gloucestershire in the healthcare economy along with our array of skills, knowledge and expertise places GMS in a strong position to grow and develop as a service provider. Our new branding and mission statement help us in achieving our ambitions.”

GMS is a wholly-owned subsidiary company of Gloucestershire Hospitals NHS Foundation Trust which was established in 2018. Previously the Estates and Facilities Department at Gloucestershire Hospitals, GMS delivers a range of 17 individual services.